Support

A little clarity.
A better connection.

Start with the exact radio model, the current beta limits and a backup you can recover. These are the essentials for using NodeSwitch.

Contact WillowWorks

Official NodeSwitch support and privacy contact:

For a useful report, include your NodeSwitch version, phone model, Android version, exact radio and revision, the operation attempted and the visible error.

Review diagnostics before sharing. Do not send radio flash dumps, private keys, channel secrets, export passwords or unredacted backups.

CLOSED BETA IN PREPARATION

Before you begin

There is no public download or enrolment link yet. The current 0.9 release preview supports read-only work; installation and restoration are disabled.

The proposed scope is standard Heltec V4.3 OLED and T114 TFT only.

Read the current status

Common questions

Why isn’t my phone detecting the radio?

Check that your Android phone supports USB host/OTG and that the cable carries data. Connect one supported radio, then accept Android’s USB permission prompt. If another app is connected to the radio, disconnect it before trying NodeSwitch. A USB connection alone does not prove the exact model or revision.

Can I install or switch firmware now?

No public NodeSwitch firmware installation is available. Installation, configuration restoration and full-flash restoration are disabled in the current 0.9 release build. Private debug tests are separate from release availability.

Does every Heltec V4 or T114 work?

No. The proposed beta is limited to standard Heltec V4.3 OLED and T114 TFT. V4.2, V4.3.1, V4-R8 OLED/TFT and T114 no-display are outside that scope. Check the compatibility page before choosing a radio profile.

Will my backups survive a new phone or reinstall?

Device-bound backups and signing keys may become permanently inaccessible after clearing app data, uninstalling or losing the phone. Create and independently verify password-protected portable NSBK backups and, where applicable, encrypted NSRK owner-key recovery bundles first. Keep the original installation until recovery is proved. WillowWorks cannot recover export passwords.

Is a T114 configuration or CURRENT.UF2 backup a full-flash backup?

No. A configuration snapshot contains supported settings, and CURRENT.UF2 is application-region readback. Neither is a complete flash image. The current app does not support restoring CURRENT.UF2.

Why is a firmware version only available through cache or import?

Some pinned older packages are no longer served by their upstream host. NodeSwitch may require an already verified cached copy or an exact package import. Do not replace the file with another version or a similarly named image.

Can I replace my debug app with a future Play build?

An update needs a compatible signing identity. A future Play build may use a different certificate, and migration is not yet qualified. Do not uninstall your debug build to bypass a signing error or abandon an unresolved recovery operation. Preserve and verify portable recovery files first.

What if an operation was interrupted in a private test?

Retain the original installation and its operation history. Do not treat an interrupted operation as successful, clear its journal or blindly retry another package. Record the visible status and contact support@nodeswitch.app for guidance. Do not send private recovery files by email.

Is NodeSwitch an official Heltec or firmware-project app?

NodeSwitch is an independent Android application by WillowWorks. It is not an official Heltec, Meshtastic, MeshCore, MeshCom, MeshMesh, openHop or RNode application. Firmware projects retain their own licences and compatibility requirements.

For data handling and recovery information, read the privacy policy.